GOLD
Solid gold is a precious metal that will not oxidize or discolor. The 14k alloy is known for its durability, scratch resistance, and subtle hue.
STERLING SILVER
925 Sterling Silver is an alloy made of 92.5% pure silver and 7.5% copper. We plate our silver jewelry in rhodium, which gives it extra shine and durability. Rhodium is one of the most expensive and precious metals due to its rarity.
GOLD VERMEIL
Unlike regular gold plating, vermeil is a much thicker layer of gold which gives the pieces their long lasting color. For a piece to be considered vermeil, the gold must be a minimum of 10k and 1.5 microns. We use either 14 or 18K gold and a 2.5 micron thick plating. In short, gold vermeil isn’t your average plating - it’s thicker to accommodate your active lifestyle.
CARE
When not wearing your jewelry, be sure to store it in the box it came in. This helps prevent scratching. Always remove your jewelry when applying scents and lotions. Thick plating means your piece is durable, however we recommend removing your jewelry prior to showering or swimming when possible to maintain their shine.
CLEAN
Have a piece with 14k and diamonds only? Lucky you.
You can care for this by scrubbing gently with a toothbrush and warm water by itself or mixed with detergent-free soap. Silver, vermeil, or colored gem jewelry should be cleaned by buffing gently with a dry cloth.
SHIPPING
Shipping is calculated at checkout.
This does not include duties and fees for international shipments. These fees will need to be paid
upon receipt by the customer. SENIA is not held responsible for paying these duties and fees. If
there are any questions please email orders@senianewyork.com.
RETURNS
Any pieces marked custom are not eligible for return. This includes our halo collection, 14K gold chain rings, and other products. Any other products are eligible for return within one week of receipt of shipment if unworn and unused. Returns exclude shipping fees. Size exchanges are possible on non-custom products if notified within one week of receipt and if unworn. The client will be charged a reshipping fee of $15.
WARRANTY
If you notice any manufacturing defects in your piece, please email us a picture of the product to orders@senianewyork.com and we’ll happily work towards a solution for you.
